First, take a deep breath. You need to assess if you are injured. If you are injured and think you need to go to the emergency room, call 911. Paramedics will come to you and help assess your injuries and transport you to the ER if necessary. 

If you are not injured but cannot get up on your own, call 911 and ask for a Lift Assist. Tell the dispatcher that you have fallen, are not injured, and need help. They will send a crew to your address to help you up. 

Follow this link for a video on techniques on getting up off the ground or helping a loved one. Getting Up From a Fall.

Not a penny. You have already paid for the fire department's services through your taxes! A Lift Assist is a free service we provide.

If you call 911, South Metro Firefighters and Paramedics will arrive to evaluate you, and with your consent, transport you to the hospital for further evaluation and care. The evaluation is free, however, transport by ambulance is a separate cost.

Short answer is: We'll get in. We have a large truck full of tools and strong firefighters capable of getting into just about any building. However, South Metro is trained to do as least amount of damage as possible for the level of the emergency we are responding to. So for instance, if your house is on fire or someone inside is unconscious, we're most likely going to damage the door or frame getting inside as quickly as possible. If you've fallen and aren't injured and would just like a hand getting up, we are much more careful about the damage we do cause getting into your home (picking locks, minor lock damage, breaking a small window, etc).

An option for residents to help firefighters gain access is purchasing a residential Knox Box that only our SMFR crews have a key for. This can be purchased from the Sentry Technology products:
You will be responsible for mounting it near the entry door and calling our Fire Marshal's Office at 720-989-2230 to request your keys be installed. We will have someone obtain your keys and secure your Knox box for you. We will then add a note to your address with SMFR Dispatch so the presence of the box will be known to SMFR crews.

South Metro does not require these knox boxes to be purchased as we understand they are expensive. We want to provide this option should it provide you with peace of mind.

Benzodiazepines, Opiates, Antidepressants, Anticonvulsants, muscle relaxants, and so many others can put you at a higher risk of a fall. Whenever you change or add to your medications, talk to your doctor about fall risk and steps you can take to limit that risk. 

Follow this link for more information from the National Council on Aging:
What Medications Increase the Risk of Falling Among Older Adults